1. Skip to navigation
  2. Skip to content


press room

Zendesk Launches Partner Program in Europe

Now More Than 4,000 European Customers can Benefit From the Growing Zendesk Ecosystem

February 07, 2012
Press Release

Zendesk (http://www.zendesk.com/), the cloud-based help desk support platform, is today announcing the launch of a series of partner programs in Europe allowing customers who refer additional customers to earn a referral fee. The program, called Zendesk Ambassadors, is open to anyone, from a one-man business to a multi-national.

Companies that become Zendesk Ambassadors not only have the chance to make money from representing the fastest growing customer service software in the world, they also get to associate their brand with a leader in the cloud computing space. Zendesk Ambassadors also gain access to private forums and meet-ups with the Zendesk team. Members of the Ambassador Program can go on to become a Zendesk Authorised Partner, an exclusive, invite-only, partner program.

Authorised Partners provide professional services, such as consulting, integration, and migration services, plus training to Zendesk customers. Authorised Partners also receive a referral fee for leads that become customers and in return receive leads from Zendesk customers in need of professional services. Customers must first be an Ambassador before they can be invited to be an Authorised Partner.

“Zendesk partners offer a deep understanding of our products,” said Matt Price, Vice President and General Manager, EMEA. “Whether you need consulting, technical assistance, custom development or any other services with Zendesk, you will find a knowledgeable partner to help you in our partner network.”

The Ambassador and Authorised Partner program join the company’s existing three partner programs in Europe: its Solution, Integration, and Incubator partners.

Zendesk Solution Partners

Zendesk’s Solution Partners are recommended for companies wanting help with their Zendesk implementation. European Solution Partners include Valiantys, Seibert Media, beecom, Clearvision, Coherence Design, Frumatic, Soluzionisubito and White Stratus.

Zendesk Integration Partners

Zendesk’s Integration Partners are technology companies that integrate with Zendesk. Partners based in Europe include Atlassian, edocr, LiveChat, CapsuleCRM, Firetext, LogMeIn, KPI dashboard, Nexmo, Podio, SAManage, TactileCRM and RunMyProcess.

Zendesk Incubator Partners

Zendesk’s Incubator Partners serve Europe’s ever-growing start-up community by offering free access to the Zendesk Plus+ plan for a year. Incubator Partners, such as Team Europe Ventures, Le Camping, hackFWD, TechHub, Techcelerate and Seedcamp, help encourage more start-ups to follow some of the best practices around customer service. More than 100 start-ups are already using Zendesk’s free software, totalling approximately €250,000 worth of investment from the company so far. 

About Zendesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organisations, Zendesk is the fastest way to enable great customer service. More than 15,000 Zendesk customers, including Adobe, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at http://www.zendesk.com.

Zendesk Launches Partner Program in Europe

Press Inquiries

press@matrixpartners.com 408-776-9727