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Zendesk Helps Startups Grow and Succeed in the North of England

Offers Free Help Desk Software and Training worth over £3000 to Techcelerate-Affiliated Entrepreneurs

October 13, 2011
Press Release

Zendesk, the leading provider of proven, cloud-based help desk software, today announced a partnership with Manchester-based tech community Techcelerate to offer all of its start up members free one-year subscriptions to Zendesk - worth up to £2300.

In addition, Techcelerate members are invited to attend a free one day Zendesk training workshop (normal price: £650), which will be held at Manchester Business Park (3000 Aviator Way, Manchester M22 5TG) on Friday, October 28th 2011. The combination of complimentary subscriptions and training delivers a value of over £3000 to qualifying North of England start up businesses - for free.

“Having been a startup ourselves once, we recognize and are thankful for everyone who helped us along the way,” says Matt Price, Vice President and General Manager EMEA for Zendesk. “To help the next generation of entrepreneurs, we are pleased to announce that we are now offering free one-year Zendesk subscriptions to startups affiliated with Techcelerate.”

Zendesk has long recognized customer service is an integral part of any company’s success. One thing that truly differentiates companies, from startups to global organizations, is the ability to deliver superior customer service. With the Techcelerate partnership, Zendesk is helping companies in the North of England attain this competitive advantage at no cost.

According to Manoj Ranaweera, Founder and CEO of Techcelerate: “We are so thrilled to welcome Silicon Valley based hot tech company Zendesk to our northern tech entrepreneurial community. Our member company edocr.com, the leading distribution channel for business documents online, has already been using Zendesk to help manage customer queries. Our member CapsuleCRM.com, who won the best enterprise software category at the Northern Tech Awards 2011, have integrated with Zendesk to enhance their product offering. Thanks to Zendesk, our growing community of tech startups will now have an excellent free platform to support their customers. This is a truly exciting moment for the growth of our community. We are excited to be working with the Zendesk European team and believe this will be a catalyst to build further relationships with Silicon Valley tech companies.”

In order to qualify for the offer, North of England based start ups will need to be sponsored by Techcelerate; not already have a Zendesk account; have less than 10 employees; and less than £700,000 in funding. Interested members should email startup@zendesk.com for more information about the offer.

About Zendesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets, their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.

About Techcelerate

Techcelerate pioneered developing an ecosystem for tech entrepreneurs and tech companies in the North of England in 2006. Today, Techcelerate is a thriving community of over 2000 tech entrepreneurs, senior managers of technology companies, investors, deal makers and service providers, all united in creating an ecosystem for tech companies in the north of England. Techcelerate provides the ever-growing like-minded community with access to knowledge, capital, markets and talent to help grow technology businesses rapidly, and create a technology led efficient economy putting UK at the forefront of world economic growth.

Zendesk Helps Startups Grow and Succeed in the North of England

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