Symbility and Enservio Partner to Offer Integrated Claim SolutionCombined Solution Reduces Time-To-Resolution for Both Structural and Contents Claims
March 17, 2014
Symbility Solutions (TSX VENTURE:SY)(OTCQX:ATBEF), and Enservio today announced a partnership agreement integrating Enservio's contents claims valuation software with Symbility's structural estimating cloud and mobile products. The combined solution creates a single sign-on, best-of-breed claims settlement application that empowers adjusters to estimate and process both contents and structural claims in a more streamlined fashion. Joint customers benefit from a greatly reduced time-to-resolution on property claims while adjusters can realize improved productivity gains and faster customer settlements.
Enservio, Inc. is a provider of contents inventory, valuation, and payment services that allow property insurers to price policies correctly upfront and settle contents claims quickly and accurately. Symbility Solutions Inc.(R) (TSX VENTURE:SY) is a provider of cloud-based and smartphone/tablet-enabled claims technology using the most comprehensive data for the P&C insurance industry.
As part of the agreement, Enservio's ContentsExpress(TM) application and its rich contents database of over 8 million retail products will be integrated with Symbility's robust suite of collaborative cloud-based claims solutions.
ContentsExpress enables adjusters to collect and review insured inventories, receipts, and photos, adjust contents estimates, and issue contents settlement reports. Adjusters get immediate access to pricing data on millions of consumer items to arrive at the most accurate valuations possible, driving an optimal settlement experience which improves customer loyalty.
"We're thrilled that our long-standing relationship with Symbility has resulted in the decision to embed Enservio into Symbility's innovative claim settlement platform," said Enservio CEO Jon McNeill. "Customers and prospects have been demanding an integrated estimating and workflow solution for years. This relationship helps carriers more efficiently service their customers and is a positive development in advancing the industry."
"Enservio is the gold-standard for contents estimating. By integrating our respective platforms, adjusters can deploy a single cloud-based application for both contents and structural estimating," said James Swayze, CEO, Symbility Solutions. "This integration will greatly increase efficiencies and accelerate the settlement process, leading to increased customer satisfaction."